Your customers already message you. Now every message gets answered, and the good ones turn into orders.
One AI assistant across your WhatsApp number, website, WeChat and social channels. It answers from your own approved content, turns requests into structured orders, quotations or leads in your own systems, and hands over to a person the moment judgement is needed.
Built and operated in Singapore by Adneti Technologies. In production since September 2026.| Condensed milk, 48 × 370 g | 10 ctn |
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CogniPulse AI is an AI front desk and conversational-commerce assistant for Singapore SMEs. It answers customers on WhatsApp, your website, WeChat and social channels in English and Chinese, 24/7, turns each message into an order, quotation or lead in your own systems, and hands over to your team with full context. Plans start at S$79 per month. Built and operated by Adneti Technologies.
Not another chatbot.
Never miss a customer
24/7 bilingual reception across WhatsApp, website and social. After hours, weekends, and the slow follow-ups a person forgets.
Chats become orders
Name, company and need, or a full order draft, captured and confirmed with one tap. Nothing is issued without the rules you set.
PDPA peace of mind
Built for the PDPA: hosted in Singapore, with clear controls over what reaches the AI model.
Operated, not just installed
Built and run by Adneti. Monitoring, updates and working-day support included, with a 99.9% uptime target.
How a message becomes an order
Customer writes, speaks or sends a photo
On WhatsApp, your website, Telegram or a social lead form. Voice notes and handwritten lists are read, not ignored. One number can serve several products, branches or campaigns and still attribute each conversation correctly.
CogniPulse answers and structures
Replies come from your approved knowledge base: prices, policies, stock, FAQs. Anything with intent becomes a draft order, quotation or lead that the customer confirms with one tap.
Your team approves or takes over
Nothing is issued without the rules you set. Staff review from the web console or reply directly from Telegram on a phone, keeping the business number and the assistant identity. The assistant hands over with a recap, so nobody asks the customer twice.
What it does, and what it connects to
- Channels
- WhatsApp Business (Cloud API), website chat, Telegram, WeChat Official Account, X and LinkedIn lead forms. LINE, Viber and Instagram on the adapter roadmap.
- Understanding
- Text, voice notes and photos resolved to the same structured request. Multilingual, including colloquial English, Chinese, Bahasa Indonesia and Malay.
- Knowledge base
- Your own content, updated by your staff without a developer. Answers are grounded in it; when the answer is not there, the assistant says so and routes to a person.
- Orders and quotations
- Draft, confirm, approve, follow up. Configurable rules for pricing, reminders and validity periods; every change is logged with who and when.
- Human handover
- Scripted wrap-up before handover, alerts to the right person by brand or branch, two-way takeover from Telegram, AI-suggested replies for staff.
- Your systems
- Leads pushed to your CRM. Orders into a distributor management system, quotations from your price history, payments through a Singapore gateway, built as pluggable adapters.
- Content and outbound
- Weekly blog, social posts and short video from your own material. Approved WhatsApp templates for promotions and replenishment reminders; opt-out honoured and logged.
- Reporting
- Conversations, response times, conversion by source; per-customer reports on demand for field staff.
See it, then try it yourself
One minute with the assistant answering a visitor on the website. Then message the demo assistant below, it runs on the same platform.
- On WhatsApp: message +65 8807 6801 and start with
[CP-DEMO], or use the button. - On this page: open the chat bubble at the bottom right.
- With your team: book a 30-minute walkthrough on your own use case.
See your own AI front desk in 2 minutes
Paste your website. We read it on the spot and give you a chat link for an AI front desk that knows your business. Public, and valid for 30 days.
Built for businesses that answer to their customers and regulators
- Hosted in Singapore
- Singapore-region infrastructure by default; deployment inside your own cloud subscription for enterprise clients.
- Your data stays yours
- Per-organisation isolation, encryption in transit, full export at any time. Adneti processes data under PDPA as your data intermediary.
- Humans decide
- Approval steps before anything is issued; role-based access; an audit trail of every price change, approval and override.
- Honest assistant
- It says it is an assistant when asked, says what it does not know, and never promises a delivery date your systems have not confirmed.
- Consent and opt-out
- Outbound messages use approved templates; opt-outs are honoured immediately and logged.
- Operated, not just installed
- Monitoring, updates and working-day support included; 99.9% uptime target.
Simple pricing, add only what you need.
Pick a plan. Add-ons handle the rest, so you never jump a whole tier for one feature. Prices in SGD. Meta messaging fees are passed through at cost.
For one site, getting started.
- Website AI front desk, 1 site
- 300 chats / month
- Lead ledger Live
- 1 email inbox, standard model
For most SMEs.
- 3 sites, 1,000 chats / month
- WhatsApp channel Meta approval
- Sales pipeline Soon
- Content engine, 4 posts / month
- Singapore-hosted model (Soon)
For multi-channel teams, plus content.
- Unlimited sites, 3,000 chats
- AI deal assist Soon
- Content 12 / month, short video
- AI outreach, all models
Multiple numbers, brands and markets on one hub, integrations to your DMS, CRM or ERP, and per-outlet pricing. Scoped at a walkthrough.
Add-ons and usage packs · see all prices
Feature add-ons
Unlock a capability on any plan, so you never jump a whole tier for one feature.
Usage packs
If you go past your plan, top up by the pack. Usage items are metered, never unlimited, and never bill you silently.
Unlimited items are subject to fair use; metered items top up with usage packs, so you are never cut off and never billed by surprise. Plus S$300 one-time onboarding, optional.
Compare all features
| Feature | Starter | Growth | Pro |
|---|---|---|---|
| Websites | 1 | 3 | Unlimited |
| Chats per month | 300 | 1,000 | 3,000 |
| Customer management | Lead ledger | + Pipeline | + AI deal assist |
| Knowledge base | 20 | 100 | Unlimited |
| Email drafts | 1 | 3 | Fair use |
| WhatsApp channel | - | ✓ | ✓ |
| Content engine | - | 4 / mo | 12 / mo |
| Short video | - | - | 4 / mo |
| AI outreach | - | - | 300 / mo |
| Model | Standard | + SG-hosted (Soon) | All models |
Questions owners ask.
What is CogniPulse AI?
CogniPulse AI is an AI front desk and conversational-commerce assistant for Singapore SMEs. It answers customers on your website and WhatsApp in English and Chinese, 24/7, turns each enquiry into an order, quotation or lead, and hands over to your team with full context.
Does it work with WhatsApp?
Yes. CogniPulse can answer on your own WhatsApp number. WhatsApp is subject to Meta business approval.
Is it PDPA compliant?
We design CogniPulse AI around Singapore's PDPA. Adneti acts as your data intermediary. Messages may be processed by AI model providers outside Singapore under contractual safeguards. See our Privacy Notice.
How much does CogniPulse AI cost?
Plans start at S$79 per month, with Growth at S$149 and Pro at S$299. Add-ons, usage packs and a one-time onboarding are optional. Enterprise and multi-market deployments are scoped at a walkthrough.
Which languages does it support?
English and Chinese in the same inbox, plus Bahasa Indonesia and Malay.
Do I need a website?
No. If you do not have one, a simple bilingual website with the AI front desk built in can be created for you.
Why not just use WhatsApp's built-in AI?
Meta's assistant works inside WhatsApp, Instagram and Messenger only. CogniPulse answers across those plus your website, Telegram and WeChat, from your own approved documents, keeps your data in Singapore under PDPA, and writes leads and orders straight into your own CRM and systems. One brain for every channel, and the customer relationship stays yours.
From Adneti Technologies
CogniPulse AI is built and operated by Adneti Technologies Pte Ltd, a Singapore software company founded in 2012 that builds and runs its own SaaS platforms, SMEOne, MeritHRMS, ZyloPOS and TeliBiz, for SMEs and enterprise groups in Singapore and Southeast Asia.
We run CogniPulse AI on our own brands first. What you see here is the same platform that answers our customers.
Running on our own WhatsApp line since September 2026, and rolling out across our product sites.
- Adneti Technologies Pte Ltd, UEN 201202598W
- 16 Jalan Masjid, #03-13, Singapore 418941
- hello@cognipulseai.com · +65 8824 7501
- Trust Center · Privacy · Terms
Key facts
- What
- AI front desk + conversational commerce (WhatsApp, web, social)
- For
- Singapore SMEs
- Languages
- English and Chinese (also Bahasa Indonesia, Malay)
- Pricing
- From S$79/month; Growth S$149; Pro S$299
- Hosting
- Singapore; PDPA
- Operator
- Adneti Technologies Pte Ltd (UEN 201202598W), founded 2012
- Contact
- hello@cognipulseai.com · +65 8824 7501